Privacy Commitment

Data Collection Practices

We gather and manage various types of personal data.

Using Your Information Wisely

Your personal information is utilized for these key purposes:

• Service Delivery (Contract Fulfillment):
  • We manage your vehicle rental bookings and agreements efficiently. This includes verifying your identity to ensure you meet our rental criteria. Our process facilitates the collection and return of vehicles, while we also handle payment processing, deposits, and any applicable charges, ensuring a seamless experience throughout your rental period.
• Customer Engagement and Communication Practices:
  • Delivering booking confirmations and essential rental details. Addressing your questions and providing reliable customer assistance. Informing you of any updates to our services or policies.
• Marketing Preferences and Data Use in Reading:
  • We will send you promotional offers, newsletters, and service updates with your consent or based on our legitimate interests. Opt-out options are available anytime.
• Enhancing Services for Customer Satisfaction:
  • Evaluating site performance to enhance user satisfaction and streamline functionality. Conducting assessments to refine our vehicle selection and service offerings.
• Regulatory Adherence (Legal Responsibilities):
  • Adhering to legal and regulatory obligations. Protecting against fraudulent activities and safeguarding our services. Addressing conflicts and upholding our terms and conditions.

3. Data Sharing Practices

Sharing Your Information With Us

• Local Service Providers: We collaborate with third-party service providers, including payment processors and IT support, to enhance our services. These partners are contractually bound to safeguard your data.

We do not share your personal information with third parties.

Data Protection Measures

We employ suitable technical and organizational measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, strict access controls, secure servers, and routine security evaluations. Nonetheless, it is important to acknowledge that no method of electronic transmission or storage is entirely secure.

5. Data Storage Policy

We retain your personal information only for the necessary duration required to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The specific retention period may differ based on the type of information and its processing context. Your privacy is respected throughout this process.

Your Rights

Your Rights Under UK Data Protection Law

• Access to Your Information Rights: Obtain a copy of your stored personal information.

Contact us to exercise your privacy rights.

Cookies and Tracking Policies

Our website employs cookies and similar technologies to improve your browsing experience, assess site usage, and customize content for you. You can adjust your cookie settings through your browser preferences to manage how your information is collected and used.

8. Updates to Policy

This Privacy Policy may undergo periodic revisions to align with changes in our operational practices or legal obligations. Each update will be reflected on this page, accompanied by a new "Last Updated" date. We recommend that you check this policy regularly to stay informed about how we handle your information.

Contact Information

For inquiries regarding our Privacy Policy and data practices, please reach out to us.